If you need to refund a participant from a programming course you can do so by following the steps below. Please note that you currently cannot process a partial refund from the Programming module. You will refund the full payment.
Step 1: Open the "Programming" module from the left of the Serve Tennis admin area
Step 2: Select the category and course the participant is registered on
Step 3: Click of the name of the participant you will be refunding
Step 4: On the following screen click "Refund"
Step 5: You will then be presented with a pop-up asking you to confirm the refund. Complete the confirmation and click "Yes"
Step 6: In the Status box: If they have canceled edit the status box to Cancelled.
Please Note: If you have taken offline payments (e.g. Cash or Check) you will need to issue these refunds offline.