Check here for upcoming and past webinars focused on the functionality of Tournament Desk. Each session usually includes a refresher and overview of new system updates. Simply click on a link below to register, watch a recording or view the presentation deck.
As a reminder, the Customer Care team is available to provide support. Please call the Tournament Director dedicated phone number (888) 494-8782 or email urgenthelp@usta.com for prompt assistance. The Customer Care team is now available to provide support via chat too!
Customer Care Hours for TD Support
Monday - Friday, 9 AM – 9 PM ET
Saturday - Sunday, 10 AM – 9 PM ET
NEW - Customer Care Chat Hours
Simply click the blue Help button in the bottom left corner of any page to chat with our team.
Monday - Friday, 9 AM - 5 PM ET
Saturday - Sunday, 10 AM - 5 PM ET
Upcoming Webinars
Tournament Round Table Drop-in
Wednesday, November 17th, 1:00 PM EST - 2:00 PM EST
Tournament Round Table Drop-in
Wednesday, November 24th, 1:00 PM EST - 2:00 PM EST
Tournament Round Table Drop-in
Wednesday, December 1st, 1:00 PM EST - 2:00 PM EST
Tournament Round Table Drop-in
Wednesday, December 8th, 1:00 PM EST - 2:00 PM EST
Serve Tennis Training: Selections & Tournament Desk
Tuesday, December 14th, 2022, 2:00 PM EST - 3:30 PM EST
Tournament Round Table Drop-in
Wednesday, December 15th, 1:00 PM EST - 2:00 PM EST
Tournament Creation Overview
Wednesday, January 5th, 2022, 2:00 PM EST - 3:30 PM EST
Serve Tennis Training: Selections & Tournament Desk
Wednesday, January 12th, 2022, 2:00 PM EST - 3:30 PM EST
Serve Tennis Training: Selections, Tournament Desk & General Overview
February 8th, 2022, 2:00 PM EST - 3:30 PM EST
Serve Tennis Training: Selections, Tournament Desk & General Overview
March 1st, 2022, 2:00 PM EST - 3:30 PM EST
Drop-in Webinars 2022
Tournament Round Table Drop-in Recurring Webinars 2022
Wednesdays, 2:00 PM EST - 3:00 PM EST
Select Sessions To Register For Here
Most Recent Webinar
The most recent webinar has a special focus on auto-scheduling. Click the link below to view the recording.
October 20, 2021, Advanced Automated Scheduler Webinar
Previous Webinars
Please Note: Some of the older webinars listed below are outdated and may not have accurate representations of the current version of the Serve Tennis platform or its modules.
June 23rd: Recording; Presentation
October 14th: Recording;
September 28th: Recording;
June 9th: Recording; Presentation
May 5th: Recording; Presentation
April 21st: Recording; Presentation
March 31st: Recording; Presentation
March 24th: Recording; Presentation
March 17th: Recording; Presentation
March 10th: Recording; Presentation
March 3rd: Recording; Presentation
February 24th: Recording; Presentation
February 17th: Recording Not Available; Presentation
February 10th: Recording; Presentation
February 3rd: Recording; Presentation
January 27th: Recording; Presentation