Check here for upcoming and past webinars focused on the functionality of the Serve Tennis Tournament module. Each session usually includes a refresher and overview of new system updates. Simply click on a link below to register, watch a recording or view the presentation deck.
Customer Care Contact Information
Upcoming Webinars
Running a WTN Tournament in Serve Tennis
Thursday 8th December: 1pm EST - 2pm EST
Serve Tennis: Selections & Tournament Desk
Wednesday 14th December: 1pm EST - 2pm EST
Serve Tennis: Team Tournaments
Thursday 15th December: 1pm EST - 2pm EST
Webinar Recordings
Selections & Tournament Desk
Click the link below to view the recording on the webinar:
WTN Tournament
Click the link below to view the recording on WTN Tournaments:
Team Tournaments
Click the link below to view the recording on Team Tournaments:
Auto-Scheduling
Click the link below to view the recording on the auto-scheduler:
October 20, 2021, Advanced Automated Scheduler Webinar
Customer Care Contact Information
As a reminder, the Customer Care team is available to provide support.
Urgent Matters
Please call the Tournament Director dedicated phone number (888) 494-8782 or email urgenthelp@usta.com.
Customer Care Hours for TD Support
Monday - Friday: 9 AM – 9 PM ET
Saturday - Sunday: 10 AM – 9 PM ET
General Questions
Please chat, call (800) 990-8782, or email customercare@usta.com.
Customer Care Chat Hours
Monday - Friday: 9 AM - 5 PM ET
Saturday - Sunday: 10 AM - 5 PM ET
Customer Care Phone & Email Hours
Monday - Friday: 9 AM - 9 PM ET
Saturday - Sunday: 10 AM - 6 PM ET