Check here for past webinars focused on the functionality of the Serve Tennis Tournament module. Each session usually includes a refresher and overview of new system updates. Simply click on a link below:
Webinar Recordings
Selections & Tournament Desk
Click the link below to view the recording on the webinar:
WTN Tournament
Click the link below to view the recording on WTN Tournaments:
Team Tournaments
Click the link below to view the recording on Team Tournaments:
Auto-Scheduling
Click the link below to view the recording on the auto-scheduler:
October 20, 2021, Advanced Automated Scheduler Webinar
Customer Care Contact Information
As a reminder, the Customer Care team is available to provide support.
Urgent Matters
Please call the Tournament Director dedicated phone number (888) 494-8782 or email urgenthelp@usta.com.
Customer Care Hours for TD Support
Monday - Friday: 9 AM – 9 PM ET
Saturday - Sunday: 10 AM – 9 PM ET
General Questions
If you need assistance, please click the purple Help button in the bottom left corner of the page to chat with our team.
Customer Care Chat Hours
Monday - Friday: 9 AM - 9 PM ET
Saturday - Sunday: 10 AM - 6 PM ET