Since January 2021 all tournaments run through the USTA platform (Serve Tennis) tournament registrations are all taken through Stripe Express. Every organization will be required to set up a Stripe Express account to run tournaments. Please note Stripe Express is different from Stripe standard. If you already have a Stripe account, you will still need to set up a Stripe Express account. There can be more than one Stripe Express account per organization.
This article provides an overview and links to articles regarding tournament registration fees and payouts. Please click on the articles in blue for further information and step by step guides. We also have a calculator available to understand how much you should charge based on how much you want to earn per registration.
Setting up Stripe Express account:
- How To Set Up Stripe Express For Tournaments (Video)
- Connecting To Stripe Express for Tournaments (written guide)
- Enable Manual Payouts on Stripe Express
- What Are the Costs of Serve Tennis?
Managing my Stripe Express account:
This article provides information on how to change bank accounts, owners, add team members, cancel and verification support.
Understanding of Payments charges
These article explains the payment statuses for tournament registration fees. How you set the rules and pricing, and also the link to the calculator to understand how much you should receive after the fees are collected.
- Transaction Report for Payments-Tournaments
Payment Requests and Refunds:
This article covers how to request payments for players that have not paid for their registration fee
Collecting the money I have received from the tournament:
The money owed to the organization is sent to the Stripe Express account set up. These are called payouts. All payouts are set to manual. This means that the account holder of the Stripe Express account will need to click the payout button to move the money from the Stripe Express account to their bank account.
FAQs on Stripe Express