Suspension points can be assigned in Tournament Desk by the Tournament Referee, Tournament Director or Section Staff. The points can be assigned from three different places within Tournament Desk.
Once a suspension point is awarded, a notification email is immediately sent to the player. The details included in the suspension point email vary. The information is based on where the points were entered in Tournament Desk, on the Draw, or the Players tab.
Choose from the options below for suspension point instructions. FAQs are also available at the end of the article.
Assigning from the Draw
If the suspension point is related to a specific match, it must be assigned from the Draw/Schedule tab, not the Players tab.
Determining when to enter the points is at the discretion of the Referee and Tournament Director. Once the points have been entered, the player is emailed immediately with the details of the violation.
Follow the steps below to enter suspension points from the Draw.
- Open Tournament Desk.
- Click on the events tab, then select the event you require and ensure draw is selected.
- Find the match and player.
- Left-click on the player/match you are looking to add suspension points for and select suspension points.
- Select the player.
- Select the player to apply suspension points to by clicking on their name.
- Then select the suspension code from the drop-down menu.
- Complete any additional information and click Save.
- Add points.
- Click Add point and then select the appropriate code from the drop-down list.
- Ensure the Issued date is correct and add comments if necessary. Click Save.
- Review details.
- A confirmation page will appear. Here you can choose to edit the suspension point, remove and add another point if necessary.
- If the information is correct, click Confirm and Save.
- Finish and view.
- From the Players tab you can see the selected suspension point as shown below:
- Suspension point email.
- Once the points have been entered, the player is emailed immediately with the details of the violation.
- Below is a sample email sent to a player.
- This email was generated from suspension points entered from the Draw. It shows the event and round. No comments were included in this example.
Assigning from the Players tab:
If the suspension point is related to a specific match, it must be assigned from the Draw/Schedule tab, not the Players tab.
Determining when to enter the points is at the discretion of the Referee and Tournament Director. Once the points have been entered, the player is emailed immediately with the details of the violation.
Follow the steps below to enter suspension points from the Players tab.
- Open Tournament Desk.
- Click on the Players tab.
- Find the player.
- Locate the player you are looking to assign suspension points to. This can be done via scrolling the list or using the search players filters.
-
- Under Actions click the three dots to the right of the screen and select suspension points.
- Select the player and suspension code.
- Select the player, then select the suspension code from the drop-down menu. Complete additional information as required and click Save.
- Review details.
- A green confirmation will display at the top of the screen that the suspension points have been saved.
- If you wish to edit the suspension points, repeat all steps noted above.
- Suspension point email.
- Once the points have been entered, the player is emailed immediately with the details of the violation.
- Below is a sample email sent to a player.
- This email was generated from suspension points entered from the Players tab, it doesn't include the event and round. Example comments were included.
Assigning from the Schedule tab:
- Open Tournament Desk.
- Click on the Schedule tab.
- Find the player.
- Locate the player you are looking to assign suspension points to. This can be done via scrolling the list or using the search players filters.
-
- Under Actions click the three dots to the right of the screen and select suspension points.
- Select the player and suspension code.
- Select the player, then select the suspension code from the drop-down menu. Complete additional information as required and click Save.
- Review details.
- A green confirmation will display at the top of the screen that the suspension points have been saved.
- If you wish to edit the suspension points, repeat all steps noted above.
- Suspension point email.
- Once the points have been entered, the player is emailed immediately with the details of the violation.
- Below is a sample email sent to a player.
- This email was generated from suspension points entered from the Schedule tab. It shows the event and round. No comments were included in this example.
FAQs on Suspensions
Q: Where can I find detailed information on suspension points?
A: Friends of Court 2022 documents include a list of suspension points. Please see the tables found on page 114 in this link: Friends at Court (FAC) 2022
Q: What are the eligibility rules for suspension points and tournament registration?
A: Serve Tennis will prevent a player who is suspended from being able to register for a tournament online during the dates they are suspended. It will also prevent a player who is suspended from being able to be manually entered into a tournament during the dates they are suspended.
They can register for tournaments that start after the end date of their current suspension. However, if a player's suspension is in the future:
- They can register for tournaments that run before their suspension starts.
- They can't register for tournaments that fall between the dates of their suspension.
Q: When does the player get emailed about the suspension points?
A: Determining when to enter the points is at the discretion of the Referee and Tournament Director. Once the points have been entered, the player is emailed immediately with the details of the violation.
Q: I am getting an error when trying to update the Suspension points for a past tournament.
A: It's possible that the suspension point has been edited in Serve Control by Section staff. We recommend contacting the Section or District staff to check the player in Serve Control.
The Tournament Desk view is meant for on-the-day reporting and is over-ridden by Serve Control.
Q: What information is emailed to the player when a suspension point has been awarded.
A: Below is an example of an email sent to a player. This example is from suspension points entered from the draw. This version includes the event and round information.
In this example, there are no comments.
A guide about suspension points is available for parents and players. It's also included in the suspension point email sent to the player. Click here to view Understanding Suspension Points in Tournaments.