Serve Tennis is USTA’s digital platform, if you would like to know more about Serve Tennis, click here. In order to setup your USTA organization on Serve Tennis, you will need to link your USTA profile to that organization first. Follow the steps below to link an organization and activate the organization on Serve Tennis.
Please note: If you are an independent contractor tournament director that is hired by other organizations to run tournaments (i.e. you won’t be collecting the player registration fees in your bank account), please ignore these organization linking steps. You will receive an invite from USTA National or your USTA section/district to be added to the approved tournament director list, and then the organization admin can add you as the tournament director. Once added, you can then submit the application.
How to Link an Organization to your USTA Account
How to Activate Serve Tennis for your Organization
Receiving an Error while Linking an Organization?
How to Link an Organization to your USTA Account
- Visit USTA.com and click SIGN IN.
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Sign in to your USTA Account.
- Choose one of the sign-in options, input your credentials, and sign in.
- If you need help with signing in, please refer to the USTA Account Troubleshooting Tips.
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Access the Business Tab.
- Once you are logged in, click on the User Icon on the top right-hand corner.
- Click on Business from the drop-down menu. This will bring you to the Business tab.
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Click on ADD AN ORGANIZATION
- On the business page, you will see any organizations already linked to your account. To link a new Organization, click on ADD AN ORGANIZATION.
- Select Organization type and then search for the Organization by Name or ZIP Code.
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Link your account to the organization.
- Review the Terms and Conditions, click on the checkbox and then click the LINK button.
- After clicking on the LINK button, you can search for the facility/courts associated to your Organization, and click on SAVE AND CONTINUE.
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Your organization and associated facilities should now be visible on the Business Page.
- If you see the below error message and need assistance, click here.
How to Activate Serve Tennis for your Organization
In order to access and activate Serve Tennis for your organization, the organization must be linked to your USTA account first. If you need assistance linking your organization to your account, click here.
If your organization is already connected to your account, please follow the steps below to activate Serve Tennis for your organization.
- Visit USTA.com and click SIGN IN.
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Sign in to your USTA Account.
- Choose one of the sign-in options, input your credentials, and sign in.
- If you need help with signing in, please refer to the USTA Account Troubleshooting Tips.
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Access the Business Tab.
- Once you are logged in, click on the User Icon on the top right-hand corner.
- Click on Business from the drop-down menu. This will bring you to the Business tab.
- Once you are on BUSINESS PAGE, click on the ACCESS Serve Tennis button.
- Click Activate your organization.
- Click Select for the organization you would like to connect to Serve Tennis, and then click ACTIVATE.
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Once you click on ACTIVATE, you will be redirected to the Serve Tennis Page.
- Review the Terms and Condition, click on the checkbox, and then SUBMIT to access the Serve Tennis Modules.
- The organization will now be activated and you can begin managing your organization in Serve Tennis.
- Review the Terms and Condition, click on the checkbox, and then SUBMIT to access the Serve Tennis Modules.
Receiving an Error while Linking an Organization?
If you are receiving the below error message while trying to link an Organization to your USTA Account, please follow the instructions below to determine your next steps.
If the Admin listed in the error message (highlighted in the above image) is a known person in the organization, please contact the current admin, and request them to add you as an administrator on this Organization's Serve Tennis Account. For more information on adding administrators through Serve Tennis, follow this article.
If the person listed as the current admin is no longer part of the Organization, please reach out to USTA Customer Care at 1-800-990-8780 or at customercare@usta.com for assistance.