To enter a walkover, withdrawal, retirement, default or incomplete match on the score entry for the tournament draw, please follow the steps below. Additional information on entering the scores is available in these two articles. You can enter scores in the events tab and matches tab in Tournament Desk. If you are unsure what the correct status should be used please reach out to the referee or your section or review the Friends at Court guidelines.
Match Status Options
When changing the match status, the below options and reasons will be available to choose from.
|Walkover||Injury / Illness / Personal Circumstance / Double Walkover / Withdrawn / Tournament Administrative Error|
|Defaults||Disqualification (ineligibility) / Misconduct / Fail (adult discipline) / Refusal to start match / Not showing up / Lateness for Match / Double default / Refusal to continue match / Default (PEDs) / Default (Point Penalty System)|
|Retirement||Injury / Illness / Personal Circumstance / Ret. (adult discipline)|
Incomplete match / Abandoned match / Cancelled Match
Injury / Illness / Personal Circumstance / Double Withdrawal / Tournament Administrative Error
How to Enter a Walkover / Retirement / Defaults / Withdraw on the Day / Other Score
Note for choosing the Withdraw option: If a player withdraws on the day, but they still want to play in the consolation draw or the tournament has already started then this is where you will enter the withdraw for the 1st round.
- From Tournament Desk, select the match to be scored.
- Click on the three dots on the top right of the match you are adding the score for and click Enter Score from the drop-down menu that appears.
If no matches are played you can just select the three dots next to the player that has retired, withdrawn or defaulted and chosse the correct match status. If you are unsure what the correct status should be used please reach out to the referee or your section.
Note: If you play a round robin with playoffs match, all matches need to have a clear winner. You will need to mark them with WO rather than canceled match because a canceled match shows an incomplete tournament and the group positions will not show and playoffs will not be generated.
To enter a retirement when the match is partially played.
If some of the games were played but the set was not completed you can still enter the scores here.
First, enter the losing score first. It will automatically populate the result as if the set had been completed but you can correct this by highlighting the score you wish to change so it highlights , DO NOT press backspace, and enter the score.
Next: to enter the reason for the incomplete match, i.e. retirement - click on the three dots next to the player(s) name. The match status box will appear, choose from one of the options. Click Apply and then the score will be updated and you will view this here.
Click Save & Close to save the entered score
To enter an incomplete match score
This is a good feature when play is rained off mid-match. You can enter in an incomplete score, which can be updated when play continues. To do this is similar to retirement, enter in the scores, it will autopopulate the full set, click on the score you want to change, then click on one of the three dots and select Other and Incomplete match.
Note: If the match is not completed, you will need to edit the match so there is a winner to progress or get points. You should then mark it as Abandoned.