Below are some FAQs for the High School module. If you require further support, please contact Customer Care. For rules and regulations, please contact your State Admins.
Q: A player is missing from your roster or you add someone later on.
A: You may need to add them or copy them from another roster. If you have already created the match, you follow the same steps as adding the player, but within the dual match, see High School - Invite a Player to a Team Roster - you may need to refresh Roster to pull them through.
Q: We have exhibition matches, will the results count toward the team match score?
A: No, If you selected a match template with exhibition matches, these match results do not count toward the team match score totals.
Q: The opponents players are not on the system, so I can add match scores?
A: If your opponents are not on the system, the system will allow you to only enter the lineup names for the school that is online. The opponents will not be able to enter a lineup. This can be changed after-the-fact if the opponent school comes online. Save records of all matches and scores - they can be entered at a later date. You will manually over ride the score, to show which team won. High School - Score Entry and Match Collections
Q: Players do not have the ability to register for a High school Tournament online. How do they register?
A: High School Tournaments do not have online registration capability. Players are added from team rosters manually by the High School coach/Tournament Director.