If you lost or forgot your USTA account password, you can reset it by following the steps below. We've also included additional information at the very bottom to help troubleshoot a login error.
Password Reset Instructions
- To reset your USTA account password, click log in on usta.com.
- Start the password reset process.
- Click Forgot your password?
- Send a password reset email.
- Enter the email address used for your USTA account and click Reset my password.
- This will send an automated email to the provided email address.
- Enter the email address used for your USTA account and click Reset my password.
- Reserve the password reset page.
- The screen will update to request a code and a new password as shown below.
- Please do not close this screen. Leave this screen open and check your email mailbox for an email with the code using a different browser window/tab or device.
- Access the password reset email and retrieve the password reset code.
- A message from noreply@accounts.usta.com will be sent to the email address you provided with a code as shown below. This email may take a few minutes to be received.
- Once you've received the email, please keep track of the code.
- If haven't received the email after a few minutes, please try the following:
- Check the Spam/Junk folder of your mailbox
- Search for a message from noreply@accounts.usta.com
- Search for a message with the subject 'USTA Account Alert - Password Reset Request'
- Fill out the required fields.
- Return to the same screen as shown before and complete all fields.
- Enter the code.
- Please select a password of your choice.
- If the password is not secure, the system will display an error in red with the missing criteria.
- If the password is secure, all messages will be green.
- Enter New Password again.
- Click Change Password.
- Review your password Change.
- If the information was entered correctly, the system will accept the details and return to the sign in screen.
- Enter your email address and new password.
- Click Sign in.
Troubleshooting Steps
- If you've received this error message, please use a different browser or device. This issue might occur if there have been too many incorrect attempts.
- If you are still getting the same error, please continue with the password reset process as outlined above.
- If you received the error message below after clicking on the Change Password button, you may have exceeded the number of allowed attempts causing the process to fail.
- Please try resetting your password from a DIFFERENT DEVICE to successfully by following the steps above.
