Skip to main content

How to Manage Personal Information on Your USTA Account

Updated

You can manage much of the personal information on your USTA account online! If you would instead like to manage a linked child's information, please refer to Managing the Personal Information for a Linked Junior USTA Account. Choose from the options below to learn more about managing your information.

Review Your Information & USTA Number

Mailing Address

Email Address

Mobile Phone Number

Name, Gender, Nationality Declaration or Date of Birth

 

Review Your Information

It's important to confirm your information is current on your USTA account.  Here's how you can check your details if you know your login credentials. 

 

  • Sign in to your USTA Account. 
signin_new (1).png

 

 

  • Access the Account tab.
    • Once you are logged in, click on the User Icon on the top right-hand corner.
    • Click on Account from the drop-down menu. This will bring you to the Account tab.
accountab2.png

 

  • From the Account tab, you can view your USTA number and update your personal information.  Scroll down on the page to view the options.

personal info.png

 

Mailing Address

You can update the mailing address on your account.  Sign in to your USTA account and follow the steps below.

 

  • Access the Account tab.
    • Once you are logged in, click on the User Icon on the top right-hand corner.
    • Click on Account from the drop-down menu. This will bring you to the Account tab.
accountab2.png
  • Update your Mailing Address.
    • Scroll down to the Preferred Mailing Address section.  Here you can view and update the address on your account.
    • Click SAVE further down on the page to save the changes.  
    • Future mail will be sent to the new address.

mceclip4.png

 

 

Email Address

You can update the email address on your account which is used for email notifications and log in.  Sign in to your USTA account and follow the steps below.

 

  • Access the Account tab.
    • Once you are logged in, click on the User Icon on the top right-hand corner.
    • Click on Account from the drop-down menu. This will bring you to the Account tab.
accountab2.png

 

Update your Email Address.

    • Scroll down to the Security and Login section.  Here you can view and update the email address and password on your account.
      • If you wish to update your password, please follow the steps in this article.
    • Complete the required fields with a unique email address.  
      • If you didn't enter a unique email, the system will detect that it's already connected to another account.
    • Click UPDATE and KEEP THE PAGE OPEN.

update email address.png

 

  • IMPORTANT - Do Not Close The Account Page.
    • The screen will update to request a verification code as shown below.
    • Leave this screen open.
    • Check your email for the code by using a different window/tab in your browser or another device.

reserve account page - email.PNG

 

  • Retrieve the verification code.
    • Look for a message from noreply@accounts.usta.com with the Subject line: USTA Reset Email.
    • This email may take a few minutes to be received.

verify account - email.png

 

  • If you haven't received the email after a few minutes, please try the following: 
    • Check the Spam/Junk folder of your mailbox.
    • Search for a message from noreply@accounts.usta.com.
    • Search for a message with the subject 'USTA Reset Email'.

mceclip3.png

  • Verify your email address.
    • Return to the same screen as shown before and enter the code. 
    • Click VERIFY.
      • If your change was successful, your account is automatically updated and you are signed out for security reasons.
      • Going forward, use the new email address to sign in.
      • USTA email correspondence will also be sent to the updated address.  If you would like to adjust your email notifications click here for instructions.

verify email address.png

    

  • Log back in using your updated credentials.
    • The system will prompt you to sign in. 
    • Sign in using your new email address and password. 

updated email sign in.png

 

  • Review your updated email address.
    • Return to the account tab and scroll down to the Security and Login section.
    • You should see that your email address has been verified.

updated and verified email.png

 

 

Mobile Phone Number

You can update the mobile phone number on your account.  Sign in to your USTA account and follow the steps below.

 

  • Access the Account tab.
    • Once you are logged in, click on the User Icon on the top right-hand corner.
    • Click on Account from the drop-down menu. This will bring you to the Account tab.
accountab2.png

 

  • Update your mobile number. 
    • Scroll down to the Security and Login section.  Here you can view and update the mobile number and password on your account.
      • If you wish to update your password, please follow the steps in this article.
    • Complete the required fields with a unique phone number, check the terms & conditions, and click UPDATE. 
      • If you didn't enter a unique phone number, the system will detect that it's already connected to another account.
    • Click UPDATE AND KEEP THE PAGE OPEN.

update mobile number.png

 

  • IMPORTANT - Do Not Close The Account Page.
    • The screen will update to request a verification code as shown below.
    • Leave this screen open.
    • Check your phone for an SMS message with the code.

reserve account page - mobile.PNG

 

  • Retrieve the verification code.
    • Look for a text message as shown below.
    • This SMS may take a few minutes to be received.

verification text - mobile number update.jpg

 

  • Verify your mobile number.
    • Return to the same screen as shown before and enter the code. 
    • Click VERIFY.
      • If your change was successful, your account is automatically updated and you are signed out for security reasons.
      • Going forward, use the phone number to sign in.
      • USTA correspondence will also be sent to the updated mobile number.

verify account - mobile.png

 

  • Log back in using your updated credentials.
    • The system will prompt you to sign in.
    • Sign in using your new mobile number and password.
      • Please make sure to use the proper phone number format +1XXXXXXXXXX 

sign in - mobile.png

 

  • Review your updated mobile number.
    • Return to the account tab and scroll down to the Security and Login section.
    • You should see that your mobile number has been verified.

verified mobile number.png

 

Name, Gender, Nationality Declaration or Date of Birth

If the name, gender, nationality declaration or date of birth on your USTA account is inaccurate, please contact USTA Customer Care. 

If you need assistance, please click the purple Help button in the bottom left corner of the page to chat with our team.
 

Customer Care Chat Hours

Monday - Friday: 9 AM - 9 PM ET

Saturday - Sunday: 10 AM - 6 PM ET

Related articles