We've included a series of troubleshooting tips below to assist with potential error messages you may encounter. If you need other login assistance, you can find resources below to help get logged into your account.
Error Messages related to a valid email or phone number
Error Messages related to an incorrect email address, phone number, or password
My account was made through a social platform, how do I sign in?
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If your account was made through Google, Facebook, or Apple, you can continue to sign in through that platform on USTA's Sign In page.
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If you need to update the email, mobile phone, or password on file, you will need to do so directly through the social platform you used to sign up. Please refer to their Help Centers for further assistance:
- Apple: Apple Account Support
- Facebook: Facebook Help Center
- Google: Google Account Help
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If you need to update the email, mobile phone, or password on file, you will need to do so directly through the social platform you used to sign up. Please refer to their Help Centers for further assistance:
I'm receiving this error message: Please enter a valid email or phone number starting with +1.
- Make sure there are no spaces before or after the phone number or email address.
- If using a phone number, make sure to use the proper formatting of +1XXXXXXXXXX
- Try deleting and retyping your phone number or email address.
I'm receiving this error message: Incorrect email address, phone number, or password. Phone numbers must include the country code.
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You will receive this error message if the sign-in detects an error with the login credentials used.
- Make sure to use the proper phone number format +1XXXXXXXXXX
- Try deleting your login information and manually typing your email address or phone number and password.
- If you're still receiving the same error message after trying the steps above, please try resetting your password. Refer to How to Reset Your USTA Account Password for step-by-step instructions.