Suspension points can be assigned in Tournament Desk by the Tournament Referee, Tournament Director or Section Staff. We've included instructions for all options below.
Once a suspension point is awarded, both the player and section staff will receive a notification email. The points can be found on the player profile. If the suspension point is related to a specific match, you will need to assign it on the draw/schedule tab. i.e. not in the players tab.
Suspension Points can be assigned from three different places within Tournament Desk:
We have written a guide for players about suspension points which you can share: Understanding Suspension Points in Tournaments. You may also reference the FAQs on suspensions in this article for more information.
To assign suspension points on the draw:
Step 1: Open Tournament Desk. Click on the events tab, then select the event you require and ensure draw is selected.
Step 2: Find the match and player. Left-click on the player/match you are looking to add suspension points for and select suspension points.
Step 3: Select the player to apply suspension points to by clicking on their name. Select the suspension code from the drop-down menu, complete any additional information and click save.
Step 4: Click Add point and then select the appropriate code from the drop-down list. Ensure the date is correct and add comments if required. Click Save.
A confirmation page will appear. Here you can choose to edit the suspension point, remove and add another point if necessary. If it is correct, click Confirm and Save.
Finish and View. You will then see the selected suspension point showing in the Players tab as shown below:
To assign suspension points from the Player's tab:
Step 1: Open Tournament Desk and click on the Players tab.
Step 2: Pull up the player you are looking to assign suspension points to. This can be done via scrolling the list or using the search players filters.
Step 3: Under Actions click the three dots to the right of the screen and select suspension points.
Step 4: Select the player, then select the suspension code from the drop-down menu. Complete additional information as required and click save.
Step 5: You will see a green confirmation at the top of the screen that the suspension points have been saved.
Step 6: If you wish to edit the suspension points, repeat steps 1 through 4.
To Assign Suspension points from the Schedule Tab
Step 1: Select the Schedule Tab in Tournament Desk:
Step 2: As above, select the three dots under the action column, selection suspension points.
Step 3: Follow the steps 4, 5 & 6 as above.
FAQs on Suspensions
Q: Where can I find detailed information on suspension points?
A: Friends of Court 2021 documents include a list of suspension points. Please see the table found on page 127 in this link: Friends at Court (FAC) 2021
Q: What are the eligibility rules for suspension points and tournament registration?
A: Serve Tennis will prevent a player who is suspended from being able to register for a tournament online during the dates they are suspended. It will also prevent a player who is suspended from being able to be manually entered into a tournament during the dates they are suspended.
They can register for tournaments that start after the end date of their current suspension. However, if a player's suspension is in the future:
- They can register for tournaments that run before their suspension starts
- They can't register for tournaments that fall between the dates of their suspension.
If a player is currently suspended:
Q: When does the player get emailed about the suspension points?
A: A player is emailed with details of the violation after it has been entered into the system.
Q: I am getting an error when trying to update the Suspension points for a past tournament.
A: It is possible that the suspension point has been edited in Serve Control by section staff. We recommend you reach out to section/district staff to look up the player in Serve Control. The Tournament Desk view is meant for on the day reporting and is over-ridden by Serve Control.