If you've been matched with an opponent who isn't responding, try these steps to get things back on court!
If its been 72 hours, and you have not received a reply from your opponent, we recommend trying the below:
- Send a second message via the USTA Flex App.
- Attempt to contact your opponent via email.
- Utilize the chat function within the USTA Flex App.
-
Offer to book a court yourself.
If you have tried the above steps and another 48 hours has passed with no reply, we'll help out.
- Please reach out to us by submitting a message here. Please include:
- Your contact information
- USTA Number
- Name
- Email Address
- Phone Number
- Your opponents name
- The name of your Flex League
- The location of where your Flex League is played (Club/Facility name, and address)
- Your contact information