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Manually Adding a Player to a Tournament

Updated

Players can be manually added to the tournament via the Tournaments module in Serve Tennis or within Tournament Desk (after Tournament Desk has been launched).

 

Note: You will need to add them to each event or the additional event if they are already registered. After manually adding a player the system will not automatically charge the player as their card is not on file.  To request payment from manually added players you will need to request payment.  See the guide Payment Requests for Tournaments.

 

 

How to Manually add a Player from Serve Tennis 

  • Open the tournaments module in Serve Tennis and open the tournament you are looking to add players into.
    • Select the Players tab from the top of the screen.

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  • Select the event you are looking to add players into from the All events dropdown.

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  • Select Add players from the top right of the screen.

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  • You have the option to add a player either by searching by last name or USTA number. If searching by last name, the system will provide a list of players matching the criteria. You can select the player you would like to add to the event.

Please note: when searching by last name, ensure NO spaces are created before or after the name, if you have the USTA ID number we recommend using this to ensure you select the correct person. You will need to add one player at a time. If you are adding doubles players, ensure you add both players. 

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  • Once you have found the player, click ‘Select’. The system will provide an error message if the selected player does not meet the entry criteria for the event. You do have the option to override this by clicking ‘yes’ and then ‘next’ at the bottom of the screen. 

Please Note: You are NOT ABLE to manually add any players who are not yellow ball eligible for L1 - L7 tournaments.

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  • You have the option to send a confirmation email to the player, this can be toggled ‘off’ if you do not wish to send a confirmation email. Then click Save. The player is now added to the event. Remember you can see the confirmation email sent in the email log.  You can refer to this article for information: Where can I see emails sent and email FAQs?

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Once you have added all your players you will be ready to finalize your player selections.  See this guide for the next steps: Tournament Director Player Selection Instructions.

You can also do this in a bulk upload see this guide: Bulk Upload of Players to an Event.

 

How to add a player after you have finalized and charged and launched Tournament Desk 

There are occasions when you have completed your player selection and you need to add another player to the tournament.  You can do this is Serve Tennis-Tournament Module or right from Tournament Desk

Tournament Desk method

Serve Tennis-Tournament Module method

 

Tournament Desk method

  • From within Tournament Desk, Participants tab, click 'Add players'

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  • Enter the player's name or USTA ID and click 'Search'
  • Select player from the list below and click 'Add Player'

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  • Player is now added to the participants list and need to be added to the event.  Click the three dots to the far right of the player's name and choose 'Add to event'
  • Choose the event from the drops down.  Click 'Add to event'.
  • This will move the player into the alternates within that event.  If you promote them to the main draw, this will pull the player into Serve Tennis where you can complete a Payment Request for payment.  Payment Requests in Tournaments

Serve Tennis-Tournament Module method 

  • First follow the same steps used when adding a player in Serve Tennis before player selections, the this guide above.  After this is done, you will need to pull the information into Tournament Desk.
    • Click on Launch Tournament Desk.
    • In the Players tab, click on Synchronize participants button as below and this will pull the players over from the Serve Tennis account.

    • In the Players tab - search for the player - you need to assign them to the event. 

    • There are now two ways to add the player to an event: after selecting the player a box will appear above the player information, click on Add to event. The second way is highlighted in yellow; next to their name, under actions, click on the three dots to add to the event.


    • They will be added as an alternate, where you can then add them to the draw. 

Note: To get payment from manually added players you will need to request payment.  See the guide Payment Requests for Tournaments.

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