USTA tournaments are run using the USTA platform (Serve Tennis), and tournament registrations are processed through Stripe Express. Every organization needs to set up a Stripe Express account to run tournaments.
Please note Stripe Express is different from Stripe standard. Even if you have a Stripe account, you will still need to set up a Stripe Express account. There can be more than one Stripe Express account per organization.
This article provides an overview and links to articles regarding tournament registration fees and payouts. Please click on the articles in blue for further information and step-by-step guides. We also have a calculator available to understand how much you should charge based on how much you want to earn per registration.
Setting up a Stripe Express account
Managing my Stripe Express account
This article provides information on how to change bank accounts, owners, add team members, cancel and verification support.
Understanding Payment Charges
These articles explain the payment statuses for tournament registration fees. How to set the rules and pricing, and a link to the calculator to understand how much you should receive after the fees are collected.
Payment Requests and Refunds
This article covers how to request payments for players that have not paid their registration fee.
Collecting the Money I Received From the Tournament
The money owed to the organization is sent to the associated Stripe Express account. These are called payouts. All payouts are set to manual. This means that the Stripe Express account holder needs to click the payout button to move the money from the Stripe Express account to their bank account.
You can opt to have your payout schedule to be automatic, you can choose between weekly and monthly. If you would like this option, please email customer care and request automatic payouts and state the schedule you wish to set. i.e. Monthly on the 1st of the month or Weekly - every Thursday.
FAQs
- Stripe Express FAQs
- 1099k questions - these should be sent to email: servetennis.1099k.inquiry@usta.com