In some instances, a Tournament Director may send a payment request for a tournament. You will then receive an email indicating what tournament the payment request is for to the email address provided during registration.
To provide the payment, click the link in the email or navigate to My tournaments in your USTA account. Click on one of the sections below for detailed instructions by scenario.
This guide has the following sections:
- How to Access a Tournament Payment Request from your USTA Account
- How to Access a Tournament Payment Request through Email
- How to Complete a Tournament Payment Request
How to Access a Tournament Payment Request from your USTA Account
- Visit USTA.com and click SIGN IN.
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Sign in to your USTA Account.
- Choose one of the sign-in options, input your credentials, and sign in.
- If you need help with signing in, please refer to the USTA Account Troubleshooting Tips.
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Access the Profile tab.
- Once you are logged in, click on the User Icon on the top right-hand corner.
- Click on Profile from the drop-down menu. This will bring you to the Profile Tab.
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Access the Schedules tab.
- Click on the Schedules tab in your profile. This will show your list of upcoming and completed tournaments.
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View the tournament page.
- Click on the MANAGE button for the tournament the payment request is for. This will bring you to the My tournaments page.
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Access the tournament details.
- Click the VIEW button to access the tournament details. If you need to complete a payment request for a tournament, the payment information will be listed at the bottom of the tournament details.
- From My tournaments you can complete the payment request. For more assistance with completing the Payment Request, follow the steps outlined here.
How to Access a Tournament Payment Request through Email
- Access the Link in the Payment Request email.
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Sign in to your USTA Account.
- Choose one of the sign-in options, input your credentials, and sign in.
- If you need help with signing in, please refer to the USTA Account Troubleshooting Tips.
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Access the tournament details.
- Click the VIEW button to access the tournament details. If you need to complete a payment request for a tournament, the payment information will be listed at the bottom of the tournament details.
- From My tournaments, you can complete the payment request. The steps in the next section explain how to complete a payment request.
How to Complete a Tournament Payment from a request
Once you've accessed the tournament details on the My tournaments page either through your USTA account or through the payment request email, you can complete the payment by following the steps below.
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Start the Payment.
- Click Pay now in the bottom right of the tournament details to start the payment.
- Input the Credit Card details and click Pay to complete the payment.
LINK PAYMENT with Stripe
USTA uses Stripe as the payment provider, you can choose to use LINK for faster payout options, but this is optional. To not set up Link, you must uncheck the box as below at the point of registration.
If you need to update your email address or phone number, you can do this by
1. Logging into your Link account on app.link.com...you will use your email to sign in
2. Navigating to Settings > Account.
3. Clicking on the phone number/email address you would like to update
For more information on LINK please see here: https://stripe.com/payments/link
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Payment Confirmation.
- Once the payment is processed the My tournament page and the Tournament Director's system will update to show that the payment has been completed.
