You may find that you have added a Junior Contact/Member into your system, and you now need to link them to their Main Contact/Parent. There must be link a main contact to a junior contact in order to send an email to a junior.
This is automatically done when a parent purchases a Coaching course or Membership for their child, but can also be done via the Admin Area. To do this, please follow these steps:
Step 1: From the Serve Tennis admin area, select the 'Contacts' module from the left of the screen
Step 2: Select the Junior you are looking to add the Main Contact to. Scroll to the bottom of their record:
- Here you will see if they have any Parent/Guardian's linked to their account (this is the person who will receive the emails when you email a Junior contact) along with how they were 'added' i.e via Admin.
- If you need to add another Parent/Guardian, or they do not have any displaying, you will need to click on the blue 'Add Parent/Guardian'
- Please Note: This will only display for those who have the Junior Tag
Step 3: Click the blue 'Add Parent/Guardian', you will be taken to the following page:
Step 4: Create a New Contact or choose from your Existing Contacts.
Step 5: Click the blue 'Submit' button, you will then be taken back to Junior's contact record.
If you need to remove any of the Main Contacts from the Junior's record at any time, click the blue 'Remove' button.