Take a look at what's new with Tournaments!
Choose from the links below to learn about the tournament features added in a specific release. Then to learn more about a feature, click the link below each description.
Tournament Features by Release Date | |
April 12, 2022 | September 17th, 2021 |
March 3rd, 2022 | August 25th, 2021 |
February 3rd, 2022 | July 22nd, 2021 |
October 14th, 2021 |
Release on March 3rd, 2022
- Public Draw Settings
- You can now set what is seen in the public draws, you can choose if you want additional player information to show below each player name on public draws, i.e. City/State, Team or Country.
- Learn more: Create & Publish A Draw
- Publish Public Seeds
- When player selections are completed, you can now publish the seeds on the public view. To do this head to the Entries tab on Tournament Desk and when you have completed your seeding, you can choose to publish seeds.
- Learn more: Manual and Automatic Seeding
Release on February 3rd, 2022
- Player Selection
- Tournament Directors will now have the ability to have a manual option from the event creation. This will reflect in the player selection screen in Serve Tennis where it will default to Top-Ranking.
- Learn more: Player Selection
- Tournament Desk/ Draw redesign
- The newly designed draws have been implemented in both the public area and admin areas of tournament desk. We have updated the articles to show the design differences and user experience. However, the previous functionality remains the same. We have added a new article for you to share with players if they are struggling to read the draws.
- Learn more: Viewing Tournaments and Draws
- Score Entry/Match Status
- Updates have been made to the match status modal for score entry to include 'tournament administration error' in the walkover sub-filter and 'Ret (eligible)' has been removed from the retirement sub-filter per regulations. Details on how to enter walkovers/retirements/defaults are in this article.
- Learn more: Enter Walkover/ Retirement / Withdrawn/ Incomplete to score entry in draws in Tournament Desk
- Payout Reports (soft launch)
- Tournament Directors can now see and download payout reports as well as the tournament transaction reports. To access the payout reports you will need to change the payout schedule to an automatic payout, so it would be paid out weekly. If you are interested in changing your payout schedule, please reach out to customer care and we will be able to do this for you until this functionality is provided.
- In addition, the following defects were fixed in this release:
- Move Times/rain delay feature when the SMS showing old schedule time is now showing the correct times in SMS
- Fixed the defect of event playoffs generating different views
- Fixed the defect that erased players who advanced from a double walkover after refreshing page
- Ensure match reports and matches tab show matches in the same order.
- Learn more: Transaction Report for Payments-Tournaments
Release on October 14th, 2021
- Doubles Registration
- Players will now enter the USTA number of their doubles partner after registering for the tournament. Their partner will have to confirm the pairing by entering the USTA number of the partner. This can be managed through the player’s schedule on USTA.com as well.
- Learn more: Inviting a Doubles Partner/Accepting a Doubles Partner
- Advanced Automated Scheduling
- Incorporating the Garman formula, learn how to use this new tool to easily schedules your matches for the best use of your courts.
- Learn more: Auto-scheduling for Tournaments
- Match Conflict Report
- Quickly check your automated or manual schedule to see if you have any players scheduled to play with a certain amount of time from their last match. Even reschedule some matches right from the screen.
- Learn more: How to Use Conflict Reports in Tournament Desk
- Manually Assign Courts
- From the schedule tab, you can now choose what court you want to put a match on from a dropdown menu along with the ability to drag and drop the match.
- Learn more: Order of Play in Tournament Desk-Court schedule
- Transaction Reports
- Check out the update to the payments tab for your tournament to view more details and a summary of the transactions for that specific tournament.
- Learn more: Transaction Report for Payments-Tournaments
Release on September 17th, 2021
- Accessing Player Profile Information
- Anywhere in Tournament Desk that you see a player’s name, you will now be able to open the player’s profile to view their contact information. Previously this was only available in the player’s tab.
- Print All Draws
- From the events tab in Tournament Desk, you can select any or all of the events in your tournament to print on a single pdf. You may also save this PDF to your computer through the print draw feature.
- Learn more: Print Tournament Draws
- Move Match Times
- Also known as the Rain Delay feature. Within the Tournament Desk schedule tab, you can select any or all of the upcoming matches and click on Move times to move all upcoming matches by a set amount of time.
- Learn more: Moving Match Times
- Change Stripe Account
- If the Stripe account that you selected for your tournament is no longer the one you wish to receive money in, you can change which Stripe account your tournament is connected to in the Settings tab of the tournament module on Serve Tennis.
- Learn more: Changing the Tournament Settings
Release on August 25th, 2021
- Doubles Teams on Player Lists
- A player's doubles partner is listed on your tournament webpages entry and acceptances lists. The player can select their partner during registration or you can pair them together.
- Learn more: Creating Doubles Teams in Serve Tennis
- Picking a Doubles Partner
- During registration, if a player's partner has already registered, they can select them as their partner on the Additional Info page.
- Learn more: Registering for a Tournament
- Mixed Event Selection & Seeding
- During the selection and seeding process for your mixed events, you can pull in the correct respective ranking list for your adult and junior mixed events.
- Learn more: Manual and Automatic Seeding
Release on July 22nd, 2021
- Custom Question
- Add your own questions to player registration. Use this to collect player t-shirt sizes.
- Learn more: Adding a Question to Tournament Registration
- Refunds: Send refunds to players through Serve Tennis in the Payments tab.
- Order of Play
- Easily view what matches are on court and which are up next in the Schedule tab.
- Learn more: Order of Play in Tournament Desk-Court schedule
- Adult Rankings
- Use NTRP and age group lists to select and seed your adult tournaments.
- Learn more: Tournament Director Player Selection Instructions
- Multi-Tournament Management
- Link tournaments together in Tournament Desk to easily enter scores and put matches on court during the events.
- Learn more: Multi-Tournament Management
- Tournament Assistants
- You can grant Tournament Desk access to Safe Play approved staff to help manage your tournament.
- Learn more: Tournament Assistants