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New Tournament Features

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Take a look at what's new with Tournaments!

Choose from the links below to learn about the tournament features added in a specific release.   Then to learn more about a feature, click the link below each description. 

You can also attend a Tournament webinar for a demo.  Click here for the schedule.

 

Tournament Features by Release Date
May 17, 2022 September 17th, 2021
April 12, 2022 August 25th, 2021
March 3rd, 2022 July 22nd, 2021
February 3rd, 2022  
October 14th, 2021  

 

Release on May 17, 2022

  • Team Event Enhancements
    • Ability to edit a match collection's score format and collection name in the scorecard template.  Saved changes apply only to matches in the draw that do not have any scores entered.
    • Addition of the “Reset Scores“ button on the scorecard to be able to delete all scores entered and leave the player's names populated.
    • The scorecard of the default Team events templates is updated to use ‘Male’ and ‘Female’ instead of ‘Boys’ ‘Girls’ or ‘Men’ ‘Women’ . (i. e. Female Doubles, Male Singles, Female Singles)
    • Ability to view the Team name each player has been selected for on the public website.
    • Ability to view the selection status of teams in Dominant Duo events on the public website.
    • Ability to set entry limits for Dominant Duo team events
    • Ability to complete the selection of dominant duo teams for the main draw or alternate list for Dominant Duo Team Tournaments in the tournament admin area/Serve Tennis. Currently all teams are pushed to the tournament desk then promoted to the main draw. This enhancement will give tournament directors the ability to complete the selection of dominant duo teams for the main draw or alternate list for Dominant Duo Team Tournaments in the tournament admin area/Serve Tennis.
  • Score Entry Option Change
    • To be in compliance with FAC regulations, a new score entry category was added called “Withdrawal” for players who withdraw after the draw has been made and before play begins.
  • Doubles Registration- Looking for Partner Enhancements
    • Enhancements in My Tournaments include setting player status as "looking for a partner" removing yourself from the available players list, selecting an available partner and the ability to email players and tournament directors. 
    • Add Partner to Download Report in Serve Tennis, if a player has been paired, his/her/their partner name will appear in the 'Doubles partner' column, the same way as it appears in a doubles event. 

  • Application for Doubles teams
    • As requested by Tournament Directors, a new enhancement has been made in the tournament application for a doubles event, you will now enter the maximum number of doubles teams to be selected in the draws. i.e if you want a draw of 32 teams, you would enter 32 in the Number of doubles teams selected in the draw section of the application. Previously it would have been 64 players.
  •    SafePlay Compliance with Player Communication
      The Center for SafeSport requires notification of our Safe Play Policy to all tournament participants for our tournaments. To be in compliance with the center for safesport, we updated player selection emails.



Release on April 12, 2022

  • Filter Players by Entry Status in Tournament Desk
    • In the participants tab in Tournament Desk - Tournament directors can now filter players by their entry status ( Selected, Alternate, Unpaired & Withdrawn). This is useful for communication, i.e. if you want to send a text message to only the selected players and not alternates or withdrawn players.
    • Learn more: Sending an SMS in Tournament Desk

  • Move players within Split/ Flighted draws
    • You can now remove players and add a player to a flighted draw after the draw has been made.
    • Learn more: Split Draws

  • Team Tournaments
    • Whether you are running an exciting dominant duo, college themed dual matches or you want to create a custom team event the new team tournament functionality in Serve Tennis will help you run and manage your team tournament. We have 7 new articles on Team Tournaments below.
    • Learn more: Team Tournaments


Release on March 3rd, 2022

  • Public Draw Settings
    • You can now set what is seen in the public draws, you can choose if you want additional player information to show below each player name on public draws, i.e. City/State, Team or  Country.
    • Learn more: Create & Publish A Draw

  • Publish Public Seeds
    • When player selections are completed, you can now publish the seeds on the public view. To do this head to the Entries tab on Tournament Desk and when you have completed your seeding, you can choose to publish seeds.
    • Learn more: Manual and Automatic Seeding

 

Release on February 3rd, 2022

  • Player Selection
    • Tournament Directors will now have the ability to have a manual option from the event creation. This will reflect in the player selection screen in Serve Tennis where it will default to Top-Ranking.
    • Learn more: Player Selection

  • Tournament Desk/ Draw redesign
    • The newly designed draws have been implemented in both the public area and admin areas of tournament desk. We have updated the articles to show the design differences and user experience. However, the previous functionality remains the same. We have added a new article for you to share with players if they are struggling to read the draws.
    • Learn more: Viewing Tournaments and Draws

  • Score Entry/Match Status
  • Payout Reports (soft launch)
    • Tournament Directors can now see and download payout reports as well as the tournament transaction reports. To access the payout reports you will need to change the payout schedule to an automatic payout, so it would be paid out weekly. If you are interested in changing your payout schedule, please reach out to customer care and we will be able to do this for you until this functionality is provided. 
    • In addition, the following defects were fixed in this release: 
      • Move Times/rain delay feature when the SMS showing old schedule time is now showing the correct times in SMS
      • Fixed the defect of event playoffs generating different views
      • Fixed the defect that erased players who advanced from a double walkover after refreshing page
      • Ensure match reports and matches tab show matches in the same order.
    • Learn more: Transaction Report for Payments-Tournaments 

 

Release on October 14th, 2021

  • Doubles Registration
    • Players will now enter the USTA number of their doubles partner after registering for the tournament. Their partner will have to confirm the pairing by entering the USTA number of the partner. This can be managed through the player’s schedule on USTA.com as well.
    • Learn more: Inviting a Doubles Partner/Accepting a Doubles Partner

 

Release on September 17th, 2021

  • Accessing Player Profile Information
    • Anywhere in Tournament Desk that you see a player’s name, you will now be able to open the player’s profile to view their contact information. Previously this was only available in the player’s tab. 
  • Print All Draws
    • From the events tab in Tournament Desk, you can select any or all of the events in your tournament to print on a single pdf. You may also save this PDF to your computer through the print draw feature.
    • Learn more: Print Tournament Draws

  • Move Match Times
    • Also known as the Rain Delay feature. Within the Tournament Desk schedule tab, you can select any or all of the upcoming matches and click on Move times to move all upcoming matches by a set amount of time.
    • Learn more: Moving Match Times

  • Change Stripe Account
    • If the Stripe account that you selected for your tournament is no longer the one you wish to receive money in, you can change which Stripe account your tournament is connected to in the Settings tab of the tournament module on Serve Tennis.
    • Learn more: Changing the Tournament Settings

 

Release on August 25th, 2021

  • Doubles Teams on Player Lists
  • Picking a Doubles Partner
  • Mixed Event Selection & Seeding

 

Release on July 22nd, 2021

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